Job Announcement
Senior Account Executive

POSITION: Senior Account Executive

SUPERVISOR: Co-CEO

TYPE: FLSA exempt, full-time

SALARY: $85,000/year

JOB SCHEDULE AND LOCATION: Delta staff are able to set flexible work hours and locations, including working from home or in our downtown Albuquerque office. While candidates are not required to live in the Albuquerque area, they will be expected to commute to Albuquerque from time to time to work on office projects, attend events, conferences, and meetings. Please be aware that mandatory events, conferences, and meetings sometimes require evening and/or weekend work, which can be offset by time off after an event.

ABOUT DELTA MANAGEMENT GROUP: Delta Management Group is a professional association and nonprofit management company with the mission to help our clients thrive. We take on the day-to-day operations and administrative work to allow our clients to focus on what matters most - their mission. In some instances, we lead all aspects of a client’s work - acting as executive directors, program managers, and/or administrative assistants. In these situations, we truly become our client, working with them on their mission, ensuring the organization’s stability, growth, and positive change. We strive to deepen the impact of our clients in their community. In other cases, we take on aspects of an organization’s work to help increase the capacity of their current staff and/or board of directors. This may mean leading a client’s event planning and meeting management, day-to-day administrative services, financial management, and board management.

Delta is proud to be recognized as a Platinum-level Family Friendly Business by Family Friendly New Mexico and is one of Albuquerque Business First’s 2020 Best Places to Work.

THE SENIOR ACCOUNT EXECUTIVE’S ROLE AT DELTA MANAGEMENT GROUP: Senior Account Executives are high-level decision-makers whose duties can include serving as executive director for clients, event planning, designing and implementing programs, membership management, marketing and outreach, resource development, and oversight of day-to-day client operations. Senior Account Executives are ultimately responsible for the oversight and implementation of clients’ day-to-day operations and leading/managing client teams.

Please see Job Description below for a full overview of position responsibilities.

WHAT YOUR FIRST SIX MONTHS MAY LOOK LIKE: Delta Management Group is currently in a state of transition, adjusting to exciting organizational growth and development. We will be onboarding and adjusting staff teams for multiple full-service clients and are building the teams that will support these clients. Given this reality, we are seeking an effective leader who is flexible and can adjust to changing client priorities.

In the first six months of this position, a Senior Account Executive may oversee the onboarding and integration of a new client, while acting as part-time executive director for another client. In each of these scenarios, the Senior Account Executive would have staff support to help fulfill the deliverables of client contracts and share the workload. A successful Senior Account Executive will be able to work with our talented staff to assess organizational operations and development, manage client programs/projects, and identify opportunities to implement policy and procedural changes to benefit assigned clients. The Senior Account Executive would also be expected to manage one to two staff members. Given the fact that our company is currently onboarding multiple clients, we seek an individual who recognizes that immediate client placements may be temporary as we develop ideal client teams throughout 2024.

BENEFITS: Benefits include health (BCBS - we pay up to 50% of premiums for employee and family), dental (Delta Dental), vision (Principal), life and disability insurance (Principal); access to a 401K plan with a match; and generous paid-time-off.

HOW TO APPLY: To be considered for this position, please send a resume and cover letter with the email subject “Delta Senior Account Executive” to Alex Bazan and Jill Riester Sterling, Co-CEOs, at admin@deltanewmexico.com. Be sure and attach your documents as PDFs. Questions should be sent to admin@deltanewmexico.com; no phone calls, please.

COVER LETTERS: While resumes are a useful tool for listing relevant work experience, we feel they are not as effective at communicating applicants’ personalities and creating connections between previous work and the advertised position. We ask for cover letters because we know there is more to an applicant’s experience than what can easily be shared on a resume. Additionally, all of the positions at Delta require daily written communication and a cover letter can be used as a writing sample for this position.

In addition to expressing why you are interested in the position, cover letters should touch on the following topics:

  • Your experience managing more than one client and/or project and your comfort level with a position that would require the management of more than one client

  • Your experience adapting to evolving workplace dynamics such as the organizational growth/development described in the What Your First Six Months May Look Like section above

It is not our intention to make our hiring process onerous for candidates. Cover letters are not expected to be more than one page in length.

PROJECTED TIMELINE:

May 21, 2024
Job Announcement opens

May 27 - June 7, 2024
First round interviews* scheduled, candidates not moving forward are notified

June 7-14, 2024
Final round interviews* scheduled, candidates not moving forward are notified

June 14, 2024
Hiring decision made, final round candidates notified

July 15, 2024
Ideal start date (negotiable)

*Interviews could be virtual, hybrid, or in person at our downtown Albuquerque office depending on the schedules and availability of Delta staff and job candidates. While we encourage in-person interviews for candidates who are located in Albuquerque, we will make virtual or hybrid options available as needed.

Applications will be accepted on a rolling basis throughout the hiring process.

Delta Management Group is proud to be an Equal Employment Opportunity company. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other characteristics. In order to build the strongest possible workforce, Delta actively seeks applicants of varying life experiences, cultures, identities, geographic, and racial/ethnic backgrounds. Delta is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Alex Bazan or Jill Riester Sterling at admin@deltanewmexico.com or (505) 565-5832.

SENIOR ACCOUNT EXECUTIVE
JOB DESCRIPTION
CORE RESPONSIBILITIES

We know that not all applicants will have experience with every core responsibility listed here, and we urge you to apply even if you feel you might need additional training or support on any aspect of this position. At Delta, our team approach means we all learn from each other in a collaborative working environment, and we value both past experience and future potential.

Leadership

  • Manage a vision and strategy to advance assigned clients’ mission, including the development, implementation, monitoring of assigned clients’ strategic plans

  • Build and maintain partnerships and communications on behalf of clients, including communications with members, stakeholders, agency officials, and funders

  • Manage, evaluate, and monitor client programs and projects

Administrative and Financial

  • Manage and oversee day-to-day operations for client organizations

  • Supervise and direct Delta staff, as well as client contractors and volunteers

  • Administer multiple client databases

  • Oversee client finances, including budget development and tracking, with support from Delta’s financial staff

Board Management

  • Build and manage relationships with client Board(s) of Directors

  • Oversee clients’ Board governance, including scheduling and preparing for board meetings, participating in board recruitment, development, and training

  • Plan and execute annual retreats for clients Board(s) and committees

Marketing and Communications

  • Work with Delta staff on client communications and marketing efforts, including the creation of a marketing/outreach plan and strategy

  • Serve as the official spokesperson for assigned clients

Fundraising

  • Direct clients’ fundraising efforts, including the creation of a resource development plan with board and/or committee involvement

  • Plan and execute client fundraising events

  • Cultivate and maintain relations with client donors and funders

  • Develop and maintain client marketing campaigns for fundraising and donor-development initiatives

  • Research and write client grant proposals, as needed/appropriate

  • Ensure grant deliverables are met and reporting is timely and accurate

Event and Special Project Management

  • Oversee, plan, and manage virtual, hybrid, and in-person client meetings, retreats, and special events, with the input and assistance of other team members

  • With support from a program manager or other Delta staff, manage and provide staff support to client special project committees

  • Prepare materials and provide virtual and/or onsite support for client meetings, retreats, and special events

  • Manage speaker and sponsor relationships for client events

  • If applicable, oversee client continuing education process including completing applications, creating evaluations, sending to appropriate reviewers, and managing certificates for attendees

Please note that the core responsibilities described above are not a comprehensive list and that additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

WHAT YOU BRING

  • A commitment to Delta’s mission to help professional associations and nonprofit organizations thrive

  • Enthusiasm for Delta’s remote-first* work environment and collaborative team approach

*Delta Management Group is a remote-first workplace, meaning that employees are empowered to work in the environment that works best for them, whether that is working remotely or in the office. For some positions in-person work will be necessary on occasion,
but no positions are fully in person.

  • Flexibility to adapt as clients and projects come and go

  • Trustworthiness as a leader and co-worker

  • Compassion and support for all of Delta’s clients, many of whom serve marginalized and underrepresented populations

  • An awareness that not every task or project is glamorous but all are important in helping our clients

WHAT WE PROVIDE

  • A workplace centered around kindness and compassion - a safe and supportive environment for learning and growth

  • An opportunity to work with amazing organizations

  • A place where staff are trusted and empowered

  • A work culture that encourages remote work and offers in-person collaboration

  • Opportunities for leadership and training

  • Employee-managed paid time off (also known as unlimited PTO) and leaders who welcome and encourage its use

  • Flexible working hours and locations

  • Extended leave options, including parental and medical